Shipping and Returns
Shipping Policy
We strive to process and ship your orders as quickly as possible. Please review our shipping guidelines and rates below.
Delivery Timeline & Method
- Processing Time: All orders are shipped within 3 to 5 business days.
- Carrier: Orders are shipped via FedEx Ground.
- Signature Required: For the security of your package, a signature will be required upon delivery. Please ensure someone is available to receive the package.
Shipping Rates
Shipping fees are calculated based on the total value of your order:
Order Value Shipping Cost
1. $0.00 – $150.00 : $15.00
2. $151.00 – $250.00 : $20.00
3. $251.00 – $500.00 : $25.00
Return Policy
We want you to find the perfect fit! While we do not offer cash refunds, exchanges are welcome within 10 days of receipt.
Policy Overview
- No Refunds: We offer exchanges or store credit only. No refunds will be issued on merchandise.
- Condition: All items must be returned unworn and in their original packaging.
- Restocking Fee: A 15% restocking fee applies to all returns.
- Shipping Costs: Original shipping fees are non-refundable, and the customer is responsible for return shipping costs.
How to Request an Exchange
Please follow these steps to ensure your return is processed smoothly:
1. Request Authorization: Contact us via email to request a Return Authorization (RA) number.Please Note: Do not mail items back without prior approval. All unauthorized returns will be returned to the sender.
2. Pack & Ship: Once approved, you will receive an RA# and return instructions.Write the RA# clearly on the outside of the box.Ship the item using your preferred shipping carrier.Please retain your tracking number for your records.
3. Inspection & Credit:Once received, we will inspect the merchandise.Approved credits will be issued within 10 business days.
4. Place New Order: Once your credit is applied to your account, you may contact us to place your new order.
